Refund policy

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

A refund can be issued:

-       if the items in your order are significantly different from the description of the item i.e received incorrect blend

-       if your parcel never arrived or was damaged during shipping.

To complete your refund, we require a receipt or proof of purchase.

You can always contact us for any return question at beauteefoodspices@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

To return your product, you should mail your product directly to the seller’s address, where the product was shipped from. You must return the item in the same condition as you received it.

Currently, we do not issue return labels for the buyers. You will be responsible for paying for the shipping costs of returning your item. Shipping costs are non-refundable.

If you wish to exchange your product with another one from the same seller, the cost of shipping for the second item will be added to the cost of the item. Be advised that this may lead to extra-costs on your behalf.

 

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at beauteefoodspices@gmail.com.